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Our Loyalty Scheme is all about you, we want to reward you for your continued support. You can earn points from any purchase you make, that can be subscriptions or even one of our Limited Edition boxes, you&#x2019;ll earn 1 point for every &#xA3;1 spent. Plus we will give you points for actions like creating an account, leaving us a review, or even celebrating your birthday with us!

Our Loyalty Scheme is all about you, we want to reward you for your continued support. You can earn points from any purchase you make, that can be subscriptions or even one of our Limited Edition boxes, you’ll earn 1 point for every £1 spent. Plus we

What is our Rewards Club all about?

Loyalty & Refer-a-Friend

How do I create an account?

Customer Account

When will my box be delivered?

My box has not arrived, what shall I do?

Where do you deliver?

What areas are not covered by free delivery?

How do I purchase the subscription as a gift?

How do I change my address?

How will my box be delivered?

It's been 5-7 days since I received my dispatch email and still no box! What shall I do?

Can I purchase previous boxes?

Can I pay for Express Delivery?

Box & Delivery Information

What payments do you accept?

Do you accept international payments?

How do I update my payment details once Ihave

When will I be billed?

There was an error with my billing, what should I do?

My bank account has been debited but I don't want the box. What should I do?

How do I cancel my subscription?

I've cancelled and have still been charged?

Do you offer Returns or Refunds?

I want to skip a month but payment has already been taken?

Payment & Billing

How do e-Gift Vouchers work?

How do I redeem an e-Gift Voucher?

What e-Gift vouchers are available?

How long do they last?

Do they auto-renew after they expire?

E-Gift Vouchers

Christmas Opening Hours

How do I redeem my points?

Can I get cash back for my points?

What happens to my points if I cancel my monthly subscription?

What is the Refer-a-Friend scheme?

How does the referral process work?

Is there a limit to how many people I can refer?

Can I use multiple referral discount codes at once?

Can I use all my loyalty points all at once?

What is our Rewards Club all about?Updated a month ago