My box has not arrived, what shall I do?Updated 7 months ago

In some cases it is not uncommon for deliveries to either be misplaced or not arrive at all.

We do provide all customers with a tracking number so that you can track your order until it is delivered.

Tracking numbers are provided automatically when you receive your dispatch email.

In the case that your order is not delivered please do contact us at [email protected] and one of our team will respond as soon as is possible. Usually always within 24 hours.

If we can see that your box was not delivered and or/is damaged, we will issue a replacement box to be sent immediately.