New boxes are always launched on the 15th of each month. Recurring payments are always charged on the same date as when you subscribe. Your box will start being dispatched from the 17th of the month and can take up to 5 working days to be processed.
In some cases it is not uncommon for deliveries to either be misplaced or not arrive at all. We do provide all customers with a tracking number so that you can track your order until it is delivered. Tracking numbers are provided automatically when y
We currently deliver to the UK, Northern Ireland and the Channel Islands. Unfortunately we are unable to deliver to any other countries from the UK at this time. Please see next tab for the shipping costs to Northern Ireland and the Channel Islands.
Deliveries to Northern IrelandShipping Rate - £4.99Delivery between 8am and 5pmRestrictions apply, this service is not available on Bank HolidaysPostcodes where applicable : BT. Deliveries to Channel Islands ( Jersey, Guernsey )Shipping Rate - £9.99D
The best way is to do this by buying an e-Gift voucher. You can buy one for 3, 6 & 12 months just Click Here.
After purchasing your subscription you'll be provided with access to your Customer Account area where you'll have full control over you subscription. Just to be safe, we'll include a link to your account area via email.
The courier company we use is Evri and is fully tracked. Evri provide an SMS service whereby you will be updated on the delivery status of your box. Please make sure to provide your mobile number when subscribing to take advantage of this free servic
Due to current volumes, your box might be delayed. If you have not received your box and it has been 7 working days since you received your dispatch email, please contact us and one of our friendly staff will assist you. Please make sure you have you
Subscribers now have the option to add previous boxes from our back catalogue to their upcoming orders. Simply log into your Customer Account area and click the 'Add Product' button to see which boxes are available to add to your next delivery. *Subj
We now offer Express Delivery for mainland UK at an additional charge of £4.99.Orders placed before 11am Monday - Friday will be despatched the same day aiming to delivery within 24hrs. However, in certain circumstances delivery may take up to 48hrs.